Browsing Lecture Papers International Published Articles by Subject "service quality, interpersonal communication, company image"
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The Effect of Service Quality and Interpersonal Communication Toward Company Image (A Case Study at PT. Kapasan Oriental Express Surabaya) (International Seminar Management Department 2008, 2008-11)Competition among companies is something unavoidable, therefore the company must perform its best by increasing the level of service quality. If the company focuses on service quality, we can assume that company business ...