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Pengaruh E-Service Quality Terhadap Repurchase Intention Melalui Mediasi Customer Satisfaction Pada Pembelian Makanan Siap Saji (Rice Bowl) Pada Target Pasar Usaha Dapur Nusantara
(Universitas Ciputra Surabaya, 2023)
Dapur Nusantara adalah bisnis yang bergerak dibidang makanan yang menjual
produk berupa rice bowl dengan cita rasa khas Indonesia. Tujuan penelitian ini adalah untuk
mengetahui pengaruh dari e-service quality terhadap ...
Service Quality Influence On Repurchase Intention, Through Customer Satisfaction Mediation:Indonesia Music Studio Perspective
(INSTITUT PERTANIAN BOGOR, 2023)
The research purpose is to find significant effect of service quality (tangible,
reliable, responsiveness, assurance, and empathy) on repurchase intention, through
intervening variable of customer satisfaction at BMG ...
ANALISA PENGARUH EXPERIENTIAL MARKETING TERHADAP CUSTOMER SATISFACTION DENGAN PERCEIVED VALUE SEBAGAI VARIABEL INTERVENING KONSUMEN THE PREMIERE GRAND CITY SURABAYA
(UNIVERSITAS KRISTEN PETRA SURABAYA, 2013)
Surabaya merupakan kota besar yang
mengikuti trend gaya hidup layaknya kota besar, salah satunya
memiliki banyak sekali mall. Mall-mall tersebut tentunya juga
memiliki bioskop yang merupakan sarana hiburan masyarakat.
Bioskop ...
PENGARUH RETAIL MIX TERHADAP LOYALITAS KONSUMEN DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING DI GIORDANO CIPUTRA WORLD SURABAYA
(UNIVERSITAS KRISTEN PETRA SURABAYA, 2015)
This research aims to analyze
the impact of Retail Mix (customer service, store
design and display, communication mix, location,
merchandise assortment, and pricing) on consumer
loyalty of Giordano Ciputra World ...
ANALISA CUSTOMER VALUE TERHADAP CUSTOMER LOYALTY DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING PADA RESTORAN BANDAR DJAKARTA SURABAYA
(UNIVERSITAS KRISTEN PETRA SURABAYA, 2014)
This research is quantitative
causal. All data contained in this reseach obtained
through the method interview with questionnaire.
The samples were 200 visitors who had done the
buying process Bandar Djakarta restaurant ...
PENGARUH KUALITAS PRODUK, SALURAN DISTRIBUSI DAN PERSEPSI HARGA TERHADAP KEPUASAN PELANGGAN PADA EKA COFFEE
(Universitas Ciputra Surabaya, 2023)
The purpose of this research is to test and analyze the effect of product quality, distribution channel and price perception on customer satisfaction at Eka Coffee company. This analysis method uses IBM SPSS STATISTIC 22 ...
Pengaruh Service Quality terhadap Customer Satisfaction membentuk Customer Loyalty pada Pt. Citra Mitra anugerah Yehezkiel Danantyo Septefane
(UNIVERSITAS KRISTEN PETRA SURABAYA, 2017)
Tujuan penelitian ini adalah Untuk
mengetahui apakah Service quality berpengaruh
terhadap Customer satisfaction dan dapat membentuk
Customer loyalty . Penelitian ini dilaksanakan dengan
menyebarkan kuesioner kepada 100 ...
THE EFFECTS OF EXPERIENTIAL MARKETING AND EXPERIENTIAL VALUE ON CUSTOMER SATISFACTION IN GELARE CAFÉ IN SURABAYA
(MAG Scholar Conference, 2014)
This study aimed to analyze the effect of experiential marketing and experiential value
on customer satisfacton at Gelare Café in Surabaya. The observed sample includes 200
respondents and the sampling method used is ...
THE EFFECT OF PRODUCT QUALITY AND PRICE ON CUSTOMERLOYALTY THROUGH CUSTOMER SATISFACTIONAT UNIQLO SURABAYA
(Institute of Research & Community Development of Universitas Ciputra, 2024)
Increasingly fierce competition in the fashion industry resulted in apparel or retail companies having to maintain loyalty from customers. This study aimed to examine and provide an in-depth description of the formation ...