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The Analysis of Consumer Behavior and Customer Satisfaction Toward Credit Card Consumption
(Proceeding, Industrial Design and Technology Development Towards Global Challenge – Vol.4, December 2010 – ISSN: 1978-774X - International Seminar on Industrial Engineering And Management (ISIEM)., 2010-12)
The topic of this research is to analyze relationship between consumer behavior and customer satisfaction towards credit card consumption of HSBC in Surabaya. This study is performed to find out whether consumer behavior ...
Study Of AirAsia; World's Best Low-Cost Airline
(Proceeding. Innovation In Technology, Information, And Management Concerning Worldwide Economic Challenge – Vol.5, February 2012 – ISSN: 1978-774X - International Seminar On Industrial Engineering and Management (ISIEM)., 2012-02)
With the tag-line "now everyone can f1y”, AirAsia already won the Skytrax World's best lowcost
airline award in 2009, 2010 and 2011. It has the world's lowest operating costs at $0.0351seat•kilometer in 2010. It is also ...
Surviving Conflict: A Case Study of Tourism Industry in Maluku
(Proceeding 12th Ubaya International Annual Symposium on Management – 13-15 March 2015 – ISBN: 978-979-99365-9-2 – Universitas Surabaya, 2015-03-13)
Once was known as the island of spices during the colonialism era, Ambon, the capital of Maluku mostly known as the province of one Thousand Islands. This archipelago gifted with such a beauty only nature can offer. Maluku ...
The Influence Service Quality Product Quality To Customer Satisfaction (A Case Study At Modern Riteil In East Java)
(Proceedings, The 1st Internstional Coference on Entrepreneursship (ICOEN) – 18-9 Sep 2014 – ISSN: 2356-3206 – Universitas Ciputra, 2014-09-18)
The aim of this study is to determinine the influence service quality, product quality to customer satisfaction at modern riteil in East Java, Number of samples in this study there were 120 respondents and at least do some ...
Export Strategy of Indonesian Cocoa Facing Trade Liberalization
(Proceedings International Seminar on Business and Management – 27 April 2011 – ISBN: 978-979-25-0221-3 – Widyatama University and De La Salle Lipa, 2011-04-27)
Indonesia is a rich country of natural resources; agricultural sector is the obvious example of it. Among various types of plantation in agricultural sector, cocoa is one of the highlighted products to be recognized. Cocoa ...
The Impact of Social Media Towards Education In Indonesia
(Proceedings The 13th Annual SEAAIR Conference – 7 October 2013 – ISBN: 978-602-14459-0-7 – Universitas Ciputra Research and Publication Center, 2013-10-07)
Recent study states that social networking eats up 3+ hours per day for the average American users. American social net-working users aged 18-64 averagely spend around 3.2 hours daily on Facebook. However, this surprising ...
Managing Culture Shock with Adaptation of Students at Ciputra University, Surabaya
(Proceedings the 14th Annual SEAAIR Conference – 17 Oktober 2014 – ISSN: 2408-3278 – SEAAIR and Aquinas University of Legazpi, 2014-10-07)
Surabaya is the second largest city in Indonesia and marked as the popular destination of college students from other parts of Indonesia. Ciputra University is one example of private collages that some of its students come ...
Persepsi Mahasiswa Terhadap Pelaksanaan Mata Kuliah Kewirausahaan Di Universitas Ciputra
(Proceeding FMI6 – Nov 2014 – ISSN: 2407-0548 – Departemen ManajemenFakultas Ekonomi dan Bisnis Universitas Sumatera Utara Medan, 2014-11)
Unemployment is still and has been a major problem in Indonesia. Ironically, numbers of unemployment not only came from uneducated workforce. College graduates whom definitely educated workforce also contributed in the ...
Identifikasi Kepemilikan Entrepreneurial Spirit Mahasiswa Universitas Ciputra dari Kawasan Timur Indonesia
(JEE – Vol.3 No.2, September 2014 – ISSN: 2302-1802 – LPP Universitas Ciputra, 2014-09)
Information that has been understood by many, most Indonesian people prefer to work as an employee than to have his/her own business by becoming an entrepreneur. This is proved by the small percentage of entrepreneurs in ...
The Effect of Service Quality and Customer Satisfaction as the Intervening Variable toward Customer Loyalty of PT X, Surabaya
(Singaperbangsa Karawang, Padjajaran, Brawijaya, Diponegoro,, 2016-04-30)
As the competition getting tighter every day, so does the challenge faced by company in daily basis. Not only to survive the harsh condition but also try to win it. One of the ways to win the competition is to have a ...