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PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN UD. HARAPAN INDAH
(Universitas Ciputra, 2020-07-08)
This study aims to determine the influence between tangible, reliability, responsiveness, assurance and empathy in service quality towards customer satisfaction in UD. Harapan Indah by using a quantitative analysis method. ...
Pelatihan dan Pengembangan Karir serta Pengaruhnya Terhadap Peningkatan Kinerja Karyawan The St. Regis Bali Resort
(Universitas Kristen Petra, 2020-07-20)
Di organisasi manapun tidak terkecuali di industri perhotelan, karyawan merupakan aset yang sangat berharga dan seringkali menjadi faktor kunci keberhasilan organisasi. Dengan demikian, setiap organisasi sudah selayaknya ...
The Role of Functional Top Management Team in Initiating the Strategic Alliances as Outcome from Innovativeness Behavior: Empirical Evidence from Star Hotels
(Universitas Brawijaya, 2020-07)
One way that is widely used by many organizations in general, including hotels to survive in a business competition climate is to encourage employees to have an entrepreneurial mindset and behavior in carrying out their ...
Memprediksi Turnover Intention melalui Employee Motivation dan Employee Engagement di Hotel W Bali - Seminyak
(Universitas Medan Area, 2020-07-21)
Perkembangan pariwisata yang pesat menimbulkan persaingan yang kuat di antara hotel-hotel yang ada di Bali. Hotel harus mampu memiliki daya saing yang kuat dengan cara mempertahankan dan mengelola dengan baik aset-aset ...
To What Extent is Leader-member Exchange and Psychological Safety Able to Influence Counterproductive Work Behavior? Evidence from the Hospitality Industry in Surabaya, Indonesia
(Universitas Brawijaya, 2020-07-21)
Counterproductive work behavior (CWB) is a form of behavioral and unethical deviation that can threaten the existence of companies including the hotel industries that uphold the values of hospitality in their services. ...
LEADERSHIP AND CRISIS BASED ON CONTINGENCY APPROACH AND LEADER’S FATAL FLAWS A CASE STUDY IN X INSTITUTE INDONESIA
(Universitas Brawijaya, 2020-07-23)
The power of a leader is on the impact on the people that he leads, the organization's condition and the sustainability of the organization. Conditions in the organization is a difficult thing to predict. Every decision ...
Health promoting hospital: A practical strategy to improve patient loyalty in public sector
(PAGEPress srl Scientific Publications, Pavia, Italy, 2020-07-03)
Background: The Health-Promoting Hospital (HPH) aims to improve the overall quality of health services for patient, families, and the community as a whole, with assessment and intervention as the essential components. In ...
DETERMINAN KINERJA PERBANKAN: STUDI EMPIRIS PADA BANK DI INDONESIA
(Universitas Bunda Mulia, 2020-03)
Bank performance is determined by many factors such as internal and external factors. This study aims to investigate the determinants of banking performance in Indonesia. By using samples from banks at the Indonesia Stock ...
KONFIGURASI DETAIL SAMBUNGAN ATAP RUMAH POHON TERINSPIRASI WOLET NGANDO PADA MBARU NIANG
(Universitas Ciputra, 2020-03)
Pemilihan dan penentuan komponen fitur dari atap yang merupakan elemen penting dari sebuah bangunan ditentukan oleh kondisi iklim dimana bangunan tersebut berada. Salah satu masalah yang sering muncul adalah kebocoran yang ...
SINERGI PERANCANGAN ZONA KONSERVASI DAN REKREASI PADA KAWASAN MANGROVE PULAU GALANG
(Universitas Tribhuwana Tunggadewi, 2020-06)
Galang Island region's potential development into a tourism area depends on the physical potential, diversity of flora and fauna and activities that support the economic sector for residents around Galang Island. There are ...