Browsing Lecture Papers National Published Articles by Subject "Service Quality, Corporate Image, Usage Decisions."
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Analysis of the Effect of Service Quality on Corporate Image and Service Usage Decisions at PT. Biro Klasifikasi Indonesia (Persero) (International Journal of Review Management Business and Entrepreneurship, 2022)This study aims to determine the effect of service quality (X1) on corporate image (X2) and service usage decision (Y) of PT. Biro Klasifikasi Indonesia (Persero). The research approach taken is quantitative. The sampling ...