Browsing by Author "Sabella, Melva"

Now showing items 1-2 of 2

Managing Employee to Become A Loyal Intrapreneur In A Corporation

Theodore, Christian; Sugiarto, Yoe Veronika; Sabella, Melva (Proceeding of the 4th IICIES “Developing & Collaborating In Innovation and Entrepreneurship to Pursue ASEAN Emerging Market” – Book 03, June 2012 – ISBN: 978-979-19081-7-7 – CIEL SBM-ITB, 2012-06)

lntrapreneurship is the way of an employee to innovate the corporation's visions into an idea of profitable product. Intrapreneur is the person who takes that direct responsibility through assertive risk taking innovation. In ...
PATH ANALYSIS ON THE INFLUENCE OF SERVICE QUALITY ON THE CUSTOMER LOYALTY OF GLOBAL INSPIRA INDONESIA USING CUSTOMER SATISFACTION AS INTERVENING MODEL

Sabella, Melva (Universitas Ciputra Surabaya, 2014)

This research is aimed at determining the relationship between service quality and customer loyalty in Global Inspira Indonesia. More specifically, this study aims to prove whether service quality affects customer loyalty ...