Browsing by Subject "(BPJS participants/Indonesia's health coverage program"

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    • Hubungan waktu tunggu pelayanan dengan tingkat kepuasan pasien 

      Manyering, Glenn Gilang; Wartiningsih, Minarni; Messakh, Billy Daniel; Silitonga, Hanna Tabita Hasianna (UNIVERSITAS MALAHAYATI, 2023)
      Background: Outpatient patient satisfaction is determined by various indicators, one of them is the service waiting time. Based on data from dr. Mohammad Soewandhie Surabaya hospital in 2022, the service waiting time is ...