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dc.contributor.authorSutanto, J.E.
dc.contributor.authorPutro, Suryati Eko
dc.date.accessioned2019-01-23T08:44:15Z
dc.date.available2019-01-23T08:44:15Z
dc.date.issued2011-07-23
dc.identifier.isbn978-602-97491-3-7
dc.identifier.urihttps://dspace.uc.ac.id/handle/123456789/1731
dc.description.abstractThis research is aimed to know the use of BSC perspective in many companies changed their approach to strategic management and the efforts of R&D Division to improve its its work performance based on implementation of BSC perspective result. This research is qualitative study by measure R&D Division performance. The R&D programs are critical for many companies to achieve and sustain competitive advantage. Measuring R&D performance over time can be quite complex due to inherent uncertainty. The paper responds to calls in the R&D literature to explore integrated performance measurement systems that capture financial and non-financial performance. In this paper, we provide specific examples of how companies can apply this integrate performance measurement system to the R&D function and especially in cigarette industry.en_US
dc.language.isootheren_US
dc.publisherInstitut Teknologi Surabayaen_US
dc.subjectbalance scorecard, implementation, performance measurement, research and developmenten_US
dc.titlePenggunaan Balance Score Card (BSC) sebagai Alat Implementasi dalam Pengukuruan Kinerja Divisi R&Den_US
dc.typeOtheren_US


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