BUILDING TRUST AND FAMILY VALUE TRANSFER IN THE PROCESS OF SUCCESSION PREPARATION OF FAMILY BUSINESS
Abstract
Succession in the family business is a complex and challenging process that
requires serious efforts from all parties involved. Family value transferring
and trust building included in the family system have a significant influence on
a fruitful succession in family companies. This research explains that family
value and trust building have an important role in determining the success of
the succession process in family companies. This research aimed to describe the
stages of building a level of trust between senior generation and junior
generation in succession planning of family business and describing the process
value transfer in a succession of the family business. This is qualitative
descriptive in nature, using purposive sampling, where data are obtained
from conducting semi-structured interviews with five family companies and
one expert in family business. The findings described the model of succession
preparation in family business and the stages of establishing trust between
senior and junior generation in the family business succession process, as well as
transferring family values within the process of family business succession
preparation. There are several new variables which emerged from this research,
namely Moral and Religious, Communication, and Education.