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dc.contributor.authorAdiwijaya, Michael
dc.contributor.authorKaihatu, Thomas Stefanus
dc.contributor.authorNugroho, Agustinus
dc.contributor.authorKartika, Endo Wijaya
dc.date.accessioned2022-09-08T02:59:53Z
dc.date.available2022-09-08T02:59:53Z
dc.date.issued2022
dc.identifier.issn2077-4303
dc.identifier.urihttp://dspace.uc.ac.id/handle/123456789/5337
dc.description.abstractThe main purpose of this study is explaining the relationship between customers trust, perceived risk and online purchase intention. However, we added e-servicescape as the antecedent of customers trust, perceived risk, and purchase intention. The respondents were 120 online shop customers. The data was processed using SmartPLS 2.0. We found eServicescape to be an antecedent of both customer trust and perceived risk, and customer trust to be the antecedent of purchase intention. However, we found that the relationship between customer trust and perceived risk, as well as perceived risk and purchase intention to be insignificant. Our findings and managerial implications are discussed.en_US
dc.publisherVirtus Interpressen_US
dc.subjectE-Servicescapeen_US
dc.subjectCustomer Trusten_US
dc.subjectPerceived Risken_US
dc.subjectPurhcase Intentionen_US
dc.titleTHE ISSUES OF RISK, TRUST, AND CUSTOMER INTENTION: A SEARCH FOR THE RELATIONSHIPen_US
dc.typeArticleen_US


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