Role of Commitment of Employees and Managerial Competence in Empowering Employees in Efforts to Improve of IKM Performance at Menado City

Abstract

In an effort to improve the quality of human resources is programmed can be designed through changing patterns of human resource management that is more oriented strategy and promoting investment in human capital investment. Furthermore, the authors conducted research with the aim to elucidate the role of organizational commitment and managerial competence to the empowerment of the workforce in improving the performance of SMEs. This research uses descriptive qualitative research method. and as a subject in this research is using informants. Technical of sampling used with purposive sampling. The results of this study indicate that managerial competence Affects the business performance in the CV industry. Gloria Furniture. The level of education the which the majority of high school and college, mature age and working lives long enough to make-seasoned managers so that more competent and professional in managing the business.