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dc.contributor.authorSetianto, Victor Yuwono
dc.contributor.authorBernardus, Denny
dc.date.accessioned2017-07-13T05:24:32Z
dc.date.available2017-07-13T05:24:32Z
dc.date.issued2015-08-28
dc.identifier.citationSetianto, V. Y. & Bernardus, D. 2015. Effect of Herzberg Motivation Theory to Performance of MGM Program Customers at PT Mandiri Sekuritas Branch Adityawarman Surabaya. International Conference on Entrepreneurship 2015, UCTown, Citraland, August 27-28.en_US
dc.identifier.issn2356-3206
dc.identifier.urihttp://dspace.uc.ac.id/handle/123456789/1072
dc.description.abstractThis study aims to determine the effect of motivation factor and hygiene factor in Herzberg motivation theory to performance of MGM program customers at PT. Mandiri Sekuritas Branch Adityawarman Surabaya. MGM (member get member) program encourage customers to provide references potential customers to Mandiri Sekuritas and then Mandiri Sekuritas give a reward to customers who refer prospective customer. According to Herzberg, motivation can be influenced by two factors: motivation factor and hygiene factor. In this study, customer interest will be evaluated from two factors that can influence it, both motivation and hygiene. The population in this study were 60 people, and the whole population became sampel. Data analysis using SPSS 16.00. Result of this study shows that both factor, motivation and hygiene, have significant effect to performance simultaneously and partially.en_US
dc.language.isoen_USen_US
dc.publisherUniversitas Ciputraen_US
dc.subjectcustomers motivation, Herzberg theory, motivation factor, hygiene factor, performance, Marketing, MGM Program at PT. Mandiri Sekuritas Branch Adityawarman Surabayaen_US
dc.titleEffect of Herzberg Motivation Theory to Performance of MGM Program Customers at PT Mandiri Sekuritas Branch Adityawarman Surabayaen_US
dc.typeOtheren_US


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