Perception of Potential Patients and Doctors Againts Doctors Based Online Consulting Services

Abstract

Health is one of the primary need of human beings. In the midst of rapid technological developments, doctor need to improve their service by using technology innovation. One of the innovation can be use is online medical consultation. Perception of the rospectivel patient and doctors is important in choosing this kind of service. In this research, writer found that prospective doctors perception to online medical consultation is good but this technology can not replace face to face physician service, however this can be used as complementary of physician service such as a online booking or for follow-up. Prospective patient perception to online medical consultation is good if this service given by trustworthy agents.