| dc.description.abstract | The aim of this study is to determine the impact of supplier selection criteria and
supplier involvement on supplier performance in CV Teguh Jaya. The variables studied
were supplier selection criteria (X1) and supplier involvement (X2). There are five
indicators in supplier selection criteria, namely cost, quality, delivery, flexibility, and
reliability. Whereas Supplier Involvement can be inferred from indicators such as how
active the supplier is in updating goods and data, providing responses to customers,
and minimizing problems in business processes. The analytical tool used in this study
was multiple linear regression analysis. The population in this study was resellers
who have become regular customers in CV Teguh Jaya with a sample size of 98
respondents, determined through purposive sampling technique with the criterion of
being a fixed customer for at least 2 years. From the data analysis results we can infer
that both supplier selection criteria and supplier involvement have impact on supplier
performance. Based on the analysis results, CV Teguh Jaya needs to maintain the
elements that were deemed satisfactory by the customers and need to improve on
elements deemed lacking. Future research can consider adding other variables used
in the previous studies. | en_US |