| dc.contributor.author | Gondo, Casey Clarissa | |
| dc.contributor.author | Wartiningsih, Minarni | |
| dc.contributor.author | Imelda, Ritunga | |
| dc.contributor.author | Wibowo, Herri | |
| dc.date.accessioned | 2024-03-25T04:37:16Z | |
| dc.date.available | 2024-03-25T04:37:16Z | |
| dc.date.issued | 2024 | |
| dc.identifier.issn | 2319-5878 | |
| dc.identifier.uri | https://dspace.uc.ac.id/handle/123456789/7245 | |
| dc.description.abstract | The hospital is one of the embodiments of the implementation of health services
which are required to improve health services that are of a higher quality and are
affordable by the community so that the degree of health is higher. The study at
Mojowarno Christian Hospital found that comprehensive health services
significantly enhance patient satisfaction and loyalty, with a high satisfaction rate of
52.7% and a loyalty rate of 58.2%. The quality of health services was found to be a
significant factor in enhancing patient satisfaction and loyalty (p<0,05). | en_US |
| dc.publisher | Society for Advance Healthcare Research | en_US |
| dc.subject | Comprehensive Service | en_US |
| dc.subject | Patient Satisfaction | en_US |
| dc.subject | Patient Loyalty, Hospital Services | en_US |
| dc.title | COMPREHENSIVE SERVICES FOR PATIENT’S SATISFACTION AND LOYALTY AT MOJOWARNO CHRISTIAN HOSPITAL | en_US |
| dc.type | Article | en_US |
