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dc.contributor.authorTANUWIJAYA, FELICIA MARIA
dc.date.accessioned2022-01-28T04:57:52Z
dc.date.available2022-01-28T04:57:52Z
dc.date.issued2011
dc.identifier.urihttp://dspace.uc.ac.id/handle/123456789/4378
dc.descriptionThis thesis is about the effect of menu design as one of marketing tools in Chinese fine dining restaurant X in Surabaya. Qualitative research has been used. This research is an analysis of menu design which focused on the naming of the food and beverages in the menu book, correction of the spelling, usage of foreign language in the menu and the detail of description of the menu as one of the marketing tools to attract customers to come and dine-in this restaurant, and the most important thing in this part is to make customers order as much food and beverages as possible. When the customers are satisfied with the restaurant then automatically they will come for the other time and they will probably be our loyal customers. This research is using a qualitative method in popular Chinese restaurants, which have a few branches in Indonesia. In the research process the writer got most of the data from the restaurant but the research were done by giving the questionnaires to the customers of that restaurant. Chapter two is about the literature review that the writer used in this research; Chapter three is about the research methodology where in this research the writer used qualitative methods. Chapter four is the main point of this research where in this chapter the writer analyzed all the problem that occurred and the reason about this research will revealed in this chapter; and Chapter five is the last chapter of this report which talked about conclusion and advise from the writer to the restaurant where this research were taken place and also as the study for the writer.en_US
dc.description.abstractPenelitian ini merupakan analisa efek dari desain sebuah menu terutama dalam cara penulisan nama makanan dan minuman, ejaan huruf yang benar, pemakaian bahasa asing dalam menu, dan kelengkapan informasi di dalam menu itu sendiri sebagai salah satu alat untuk menarik konsumen untuk datang ke restoran dan membeli sebanyak mungkin menu yang ditawarkan dan juga supaya menjadi alat agar konsumen datang dan berkunjung lagi ke restoran tersebut untuk kali berikutnya. Penelitian ini dibuat secara kuantitatif di sebuah restoran yang bertemakan cina dan cukup memiliki nama, popularitas dan cabang di Indonesia; dalam prosesnya penulis mendapatkan informasi tentang menu langsung dari pihak restoran sedangkan penelitian dilakukan dengan menyebarkan kuesioner di dalam maupun di luar restoran. Bab kedua berisikan tentang landasan teori yang penulis gunakan dalam penelitian. Bab ketiga berisikan tentang metodologi penelitian kualitatif. Sedangkan Bab ke empat adalah analisa dari penelitian dan permasalahan yang ada di dalam penelitian; dan Bab ke lima merupakan kesimpulan daripada semua penelitian yang telah dilakukan dan saran yang membangun bagi pihak restaurant dan apa yang telah dipelajari oleh penulis sendiri.en_US
dc.language.isoiden_US
dc.publisherUniversitas Ciputra Surabayaen_US
dc.subjectMenuen_US
dc.subjectDesainen_US
dc.subjectRestoran Cinaen_US
dc.subjectKeputusan Membelien_US
dc.titleEFEK MENU DESAIN SEBAGAI STRATEGI PEMASARAN TERHADAP KEPUTUSAN MEMBELI KONSUMEN DI RESTORAN "X" DI SURABAYAen_US
dc.typeThesisen_US
dc.identifier.nidn0721046003
dc.identifier.kodeprodi93202
dc.identifier.nim10206046
dc.identifier.dosenpembimbingJULIUSKA SAHERTIAN


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