THE EFFECT OF WORKING ENVIRONMENT, LEADERSHIP STYLE, AND ORGANIZATIONAL CULTURE TO WARDS EMPLOYEE PERFORMANCE AT CIPUTRA WORLD HOTEL SURABAYA

Abstract

The purpose of this study is to find out the effect of working environment. leadership style, and organizational culture on employee performance at Ciputra World Hotel Surabaya. The study was done with quantitative approach and descriptive analysis. The samples of this study are Ciputra World Hotel’s employees who work under the contract. The total respondents of this study are 94 people. The data was collected by handing out questionnaires, and data analysis was done by using the statistical program SPSS 23. The results of this study can be summarized into (1) two of the independent variables, leadership style, and organizational culture have a positive effect towards the dependent variable employee performance, (2) working environment does not have a significant effect towards employee performance, (3) with coefficient of determination value of 0.754, it can be concluded that the dependent variable in this study can be explained as much as 75.4% by the independent variables included in this study, while 24.6% are the variables that are still left to be explored